Version 2026-02-17   |   Deutsche Version

This End User License Agreement (“Agreement”) governs the use of the software VIAVENDO.AI (“Software”) between the licensee (“Customer”) and VIAVENDO.AI (“Licensor”).

§1 License Grant

The Licensor grants the Customer a non-exclusive, non-transferable, time-limited right to use the Software in accordance with the agreed license tier (Community, Professional, Enterprise). The Software is licensed, not sold. The right of use is tied to a valid license and terminates upon expiration or termination of the license.

§2 No Redistribution

The Customer may not redistribute, publish, distribute, or otherwise make available to third parties the Software, its source code, or parts thereof. This includes redistribution to affiliated companies, subcontractors, or partners, unless expressly agreed in the license agreement.

§3 No Reverse Engineering

The Customer may not decompile, disassemble, reverse engineer, or otherwise attempt to extract or derive the source code of the Software. Exceptions apply only where expressly permitted by mandatory law.

§4 No Resale or Sublicensing

The Customer may not resell, rent, lease, or sublicense the Software to third parties. The Customer may not market or offer the Software as part of its own product or service offering.

§5 Copyright Notices Protection

The Customer may not remove, alter, or obscure copyright notices, license notices, trademarks, or other proprietary notices in the Software. This applies to all components of the Software, including source code, documentation, and user interface.

§6 Confidentiality

The source code and technical architecture of the Software are trade secrets of the Licensor. The Customer undertakes to treat the source code confidentially and to take appropriate measures to protect it from unauthorized access. The Customer may make the source code accessible only to its employees who require it for the intended operation.

§7 Audit Rights

The Licensor reserves the right to verify compliance with this license agreement. The Customer shall grant the Licensor access to the relevant systems and documents upon reasonable advance notice (at least 14 days). Audits shall be conducted during normal business hours and no more than once per calendar year.

§8 Term and Termination

The license runs for the period agreed in the license tier. Upon expiration of the license without renewal, the following applies:

• Cache Phase (7 days): Full functionality, no portal contact required.
• Grace Phase (60 days): Full functionality, notice of expiring license.
• Expired: Restricted functionality. Updates and new features are no longer available.

The Licensor may terminate this Agreement with immediate effect if the Customer breaches material provisions.

§9 Warranty and Liability

The Software is provided “as is” (AS IS) without express or implied warranty. The Licensor is not liable for damages arising from the use or inability to use the Software, to the extent permitted by law.

§10 Data Protection

The Software processes data exclusively on the Customer’s infrastructure (self-hosted / on-premise) or on the cloud infrastructure provided by the Provider. For the cloud variant, the data protection provisions of the respective Cloud Terms of Service additionally apply. For the periodic license verification (heartbeat), only technical data (license key, instance UUID, version) are transmitted to the VIAVENDO.AI Portal.

§11 Governing Law and Jurisdiction

This Agreement is governed by the laws of the Federal Republic of Germany. The place of jurisdiction for all disputes arising from or in connection with this Agreement is the registered office of the Licensor, to the extent permitted by law.

§12 Severability

Should any provision of this Agreement be or become invalid, the remaining provisions shall not be affected. The invalid provision shall be replaced by an effective provision that most closely approximates the economic purpose of the invalid provision.